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When you are making plans for a vacation, your beloved pet needs to feature in those plans. There are so many options out there and you want to make the right choice. Research may suggest that your dog or cat would be happier with a pet sitter so they can remain in their familiar surroundings. Still, when you choose the right Gold Coast pet resort, they will be well cared for and happy. There is more to consider than you might think when arranging for a pet sitter within your home. Whether you ask a family member or friend or choose a professional company, having someone else in your home can be uncomfortable for all involved. A stay at a sitter’s house brings in unfamiliar surroundings for your pet. Booking your furry friend into a Gold Coast pet resort like AAA Pet Resort helps to reduce these concerns. Having several staff on hand ensures that all dogs and cats at the resort have all their needs met. We provide plenty of love and affection, playtime and toys, regular meals and fresh water, and blankets and a comfortable bed. You are welcome to bring toys from home to bring a bit of familiarity into their stay. Our team supervises all playtimes and can identify which animals do not interact well together. If this is determined, you can be sure that safety is paramount and other arrangements will be made for playtimes to be enjoyed by all.

Playing with Cats

Cats can be some of our most interesting boarders here at AAA Pet Resort. In general, they are low maintenance and self-sufficient, but they can also be quite sensitive to new surroundings. A change in food or bedding can be stressful, and without enough play and attention, it can be damaging to both their physical and mental health. When choosing your Gold Coast pet resort for your cat, you can feel secure that we provide excellent care for our feline visitors. Cats are natural-born hunters, which we utilise in our selection of toys for playtime. This provides excellent exercise for your cat as well as bonding time for our carers to get to know your pet’s needs and temperament. We ensure we have a variety of toys to avoid boredom and inspire creativity.

Testimonials

A true measure of a Gold Coast pet resort can be found in their testimonials. Custom Tattooz Pty is one of our repeat customers, and they say, “These guys are the best! We have been bringing our Am Staff here for probably 5-6 years! The staff is so friendly and welcoming! They always manage to fit our little guy in even though we are perpetually last minute! 100% confident in the care our pup gets on his stays here which range from a weekend, up to 4 weeks straight! Wouldn’t consider anywhere else.”

Ross was most impressed by our facilities and options, “the standard rooms are light and airy. They use cooling towers (not fans) which seem to provide “air conditioned” like temperatures. The VIP, Queen and King rooms provide increasing levels of comfort for your “furbabies”. I think when I’m “in the dog box” I’ll head to one of these.”

Tina and Alan have also brought their beloved pets to us several times. They have left this lovely testimonial: “our beautiful fur babies, Oscar and Lolli, enjoyed a lovely long weekend break at the AAA Pet Resort. They have stayed at the Resort on a number of occasions and are always very happy to stay and are treated very well by the lovely staff members there – thank you for taking such good care of our treasured family members.”

This last testimonial from Tammy warms our heart: “our boy Mambo a rescue boy was beaten badly as a puppy and as a result has a number of fears making it difficult for us to leave him when we go away. Mambo has now stayed twice at AAA and we were so happy to see him wag his tail when we dropped him off on the last visit – he loves the team at AAA. I would recommend them every time.”

Next time you are looking for a Gold Coast pet resort, you can be sure your pet will be looked after by the best at AAA Pet Resort.

All our guests have a great time

Born into the pet care industry, resort owner Michael Avery has owned various pet resorts across the Gold Coast. However, he considers AAA Pet Resort his crowning achievement. Michael’s vision to create a home away from home for Gold Coast pets has been realised, as many happy customers can attest. Our philosophy is simple, yet effective: to ensure all of our guests have a great time, in a loving, protective environment.

All AAA animal carers uphold Michael’s high standards of care and comfort. This is reflected in their compassionate, observant nature when caring for your best friend

We have a 5 star team

Our enthusiastic team of dog lovers is driven to provide you and your pet with the most comfortable, enjoyable pet resort experience, while you enjoy your time away. Each staff member lives up to this philosophy by caring for your dog’s health, happiness, and wellbeing. You can be confident that while having the time of their lives, your best friend is safe and well looked after.

Operating Hours

Our passionate staff will ensure your fur kids feel like part of the family during their stay at AAA Pet Resort.

Weekdays 7:00-11:00 am | 3:00-5:00 pm
Saturday 8:00-10:00 am | 3:00-4:00 pm
Sundays 3:00-5:00 pm

Closed public holidays
Please call for inspection times

Frequently asked questions

What's the difference between Twin Share and Private during pet boarding?

Each of our five room options can be booked as either a Twin Share or a Private, so it’s still the same room, the option just depends on if your dog would like to have the room to them self or if they’d prefer to share that room with a friend. With dogs who do not live together at home, we will only board two dogs together at any one time, except under special circumstances, in which case you would be notified about the situation prior to boarding.

How do you match the dogs for Twin Share?

If you have a dog who thoroughly enjoys the company of another dog, the Twin Share option may be suitable. We match dogs in the Twin Share option according to size and temperament, so if you have a small, calm dog, your dog would be matched with another dog who is small, who would like to integrate but not be too over the top during play. If you have a large, playful dog, your dog would be matched to someone who wouldn’t mind playing the day away with your dog. There are endless combinations of pet traits.

Is there always a dog match available at your pet resort?

There are instances where you may book your dog into a Twin Share room, but we may not have a dog boarding with us during that time who is suitable to share the room with your dog (Eg. Dogs got alone but one was much more playful than the other). If this occurs, we will be in touch with you to let you know that we weren’t able to find a match. When dogs are matched up, sometimes the dates that their booking goes for does not align. Your dog may be here for seven days, and their initial match may only be here for the first three days. The introduction process begins again once their first match has left.

What is the introduction process for the dog boarding?

We are very particular about which dogs share with one another, and our introduction process can take up to 3 or 4 hours. It’s most certainly not something we take lightly as we must ensure that both guests will feel comfortable being with one another during their stay. If there are any signs of anti-social behaviour from either dog, the introduction progress is ceased immediately.

If your dog has never boarded with us before, it’s highly recommended to book them a Private room so that you know the room is readily available for them to have them self should they require it. It’s very easy for us to change to a Twin Share, but due to availability, it’s not always easy for us to do it the other way around. Please get in touch with us if you’re unsure about which option is best for your dog.

Why are vaccinations important in Boarding Kennels or Pet Resorts on the Gold Coast?

If you’re looking for cat or dog boarding on the Gold Coast, your pet will be required to have current vaccination records. A good dog hotel on the Gold Coast will always protect all its canine and feline guests by making sure they are all up-to-date on their shots and healthy. Puppies and kittens require three initial vaccinations when they’re very young and then annual booster vaccinations and check-ups for life. Our requirements are C5 in dogs, and F3 in cats, and these vaccinations need to be conducted within the last 12 months, but not within 10 days of the arrival date to our resort. Be sure to ask your vet if you have any questions about your pet’s full protection and contact our friendly team to find out more about the vaccination requirements.

I want to say a big 'thank you' to that looked after my princess, Heidi. Normally, a dog would lose weight while in boarding, but if you send your dog here, he will come back with holiday kilos, as well as be taken care of just as they are at home. Will be bringing Heidi back next time!

Michelle

Just picked up Roxy and Havoc after two weeks overseas. They had a wonderful time, and the feedback I received on my dogs was fabulous. The staff spent a lot of time with them, so there will be a few more holidays for me, knowing my babies are in excellent hands.

Jo

We have taken Mischy there several times now and we can leave her knowing that she will be looked after by some wonderful staff. Sometimes we wonder if she wants to come home or stay with the girls. We would recommend AAA Pet Resort to anyone and everyone.

Robyn

Leaving your pet can be very nerve racking, but AAA Pet Resort were very professional and made it easy to do. They were contactable while we were away and took photos of our gorgeous girl for us to see. When we saw her face we were confident she was being cared for in the right hands.

Renea

Ace and Rose has had three stay's now the latest being the longest. They looked very healthy and happy when we collected them. Thank you AAA Pet Resort for taking fantastic care of our two fur babies!

Darelle